Testimonials

Testimonials

LiveWell Pathway Healthcare Services came to my rescue during the pandemic offering companion and caregiver services for our mother who had been recently assessed as having Dementia.


Having to work, Lorna and her staff assisted in caring for my fragile mother by supporting her daily living routines. This senior support agency offers the best Health Care Services as the team were fully knowledgable about her medical condition, and worked accordingly with her health needs.


Lorna not only supervised the caregivers, but also monitored the patient from behind the scenes, and adjusted my mother's care services based on her healthcare changes. I'm truly grateful for Livewell and highly recommend their services!


Nicole

I have a family member who had a stroke September of 2023. He spent two weeks in the hospital and was left with the loss of his short term memory.


I called Lorna from Livewell Pathway and she immediately granted her expertise and advice. She visited [D] to physically assess him for the best possible plan to help his progress in a quick and timely manner.


This plan worked out in the best interest of [D]. He is now remembering much of his daily routine and is now back in his own living environment.


Thank you Lorna for your quick assessment and assistance. We could not have done this without your support and services. I recommend this organization to anyone who needs help. The hospital did not provide any assistance after discharging the client.


Barbara

We wanted to send you both a note to thank you for your support, help and professional advice. We approached Livewell Pathway 5 months ago when we were very concerned about how to help our mother who has dementia and is living in a retirement residence.


From the moment Gabrielle took my enquiry to the delivery of ongoing consultations and advice from Lorna, we have felt supported and cared for. Lorna's approach to delivering a level of service that promotes a trusted working relationship between PSWs and their clients is exemplary. She is knowledgeable and caring whilst being honest and realistic. We have seen such a marked change in our mother who is now living a high quality of life because of Lorna's guidance, knowledge and experience.


My brother and I have peace of mind and confidence in the advice that we have received and the continued support we have from Livewell Pathway. We cannot thank you enough.


Sharon & Shaun

We are so happy with the care we have received from Livewell Pathway. You showed us such a high level of professionalism, responsiveness and care.


The fact that you arranged a PSW within 24 hours notice shows us you are one of a kind in this industry. Truly showing compassion and care for our loved ones. Our PSW has been wonderful, attentive and sweet. In a short time, my father in law has made incredible progress with mobility and alertness.


We have experience with numerous caregiver agencies and you are definitely the best! Thank you!


MV

[N] spent Thursday and Friday shadowing my previous companion with my Mother and getting the lay of the land. Friday evening she took over and she has been absolutely wonderful! 


She and my Mother are still getting to know each other but the transition has been gracefully smooth which brings me such relief. [N] is very sweet, kind and patient with my Mother and my Mother has been enjoying eating Jamaican food for the first time in a long time. In fact, her first request was for cowfoot soup! 😱 She finished every drop - by herself!


I just wanted you to know how much I appreciate your help with this difficult time in Mummy’s care, you’ve been so knowledgeable and kind. You have a wonderful employee in [N], you were absolutely right - she’s perfect for my Mom!


Valerie

I was very pleased with Karla. She gave me what I am looking for with respect to my mom. Karla worked with her on activities that are meaningful to me, namely helping her with basic math in terms of Canadian coins, physical exercise, and reviewing grocery flyers to aid in her recall of fruits and other grocery items that have been impaired due to her stroke. She pushed my mom a bit to complete her activities and my mom needs that.


Good vetting.



Walla

When I think back on when Mom was in need of more care after getting out of the hospital from her stroke, I have such fond memories of the care she received from the angels that were her caregivers. From the moment I made the first call to Lorna, she was warm, welcoming and caring; she was always so knowledgeable and passionate about the care she and her team provided.


Lorna was always there for our family to assist us through the challenging times we needed help navigating through; situations that we had not been through before. Whether it was advice about next steps for care with constant re-assessments or navigating government funding and services.


LiveWell Pathway's team of angels always treated Mom with the most respect, compassion and care. They made sure that everything was what Mom wanted and the way Mom wanted to do it; there was no compromising her dignity and grace. Mom became very close with her angels and felt comfortable to confide in them and be her true self around them right up to her final day.


I'm reminded of a moment when I went to Mom's place early one morning and walked into the most beautiful moment one could only imagine - her angle worker Janice was lying in bed with her, holding hands and just sharing the first moment of the start of Mom's day with her. Mom's other angle worker, Shelly, spent the beginning of their mornings together figuring out what Mom wanted to do in her day and Shelly would make it happen, whether it was a trip to the spa to get her hair and nails done or just spending time chatting and watching Moms favourite shows on TV. Shelly made it a point to have their lunches together every day; these were the moments that build trust, created bonds and made a lasting impression on Mom's life.


Professional, responsive, dedicated, knowledgeable, compassionate, respectful, tender, reliable and experienced are all aspects that encompass LiveWell Pathway and its team. This is why we chose them for all our mother's care needs.


Scott G.

I was so depressed and frustrated with the care I received from another agency until I was referred to Livewell Pathway. The Director of Care came to my home, did a total assessment on me, implemented a care plan with my input and that of my wife. I was made a NEW Man. I would definitely refer and recommend LiveWell Pathway Healthcare Services. My care is their priority.


Fitzroy

I recognized the compassion and care LiveWell Pathway staff provides when caring for my mother. The staff are always on time, supportive and treat my mother with dignity. LiveWell Pathway took the time to know what our specific needs were and my mom related well with the staff. The PSW always makes my mom feel good and she looks forward to seeing her. She pampers my mom and paints her nails after her bath.


George B.

Working for LiveWell Pathway has been a blessing, the team is amazing to work with, they train us and make sure that we are confident with the care we provide. I love how they are focused on educating us and wanting the best for their staff and clients.


Mary

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